Privacy Policy

Introduction and Scope

This Privacy Policy explains how Spinbaby collects, stores, uses, and shares personal information from users who access our online casino services in Australia. It applies to all visitors, registered members, and account holders interacting with our website, mobile platforms, and related services. This policy is effective as of 1 January 2026 and was last updated on that date. By using Spinbaby, you acknowledge that you have read and understood the practices described here.

Information We Collect

Spinbaby collects information you provide directly, such as your name, date of birth, address, email, phone number, and payment details when you register an account or make transactions. We also gather account activity data, including deposit and withdrawal history, gameplay records, and customer support communications. Additionally, technical information such as IP address, device type, browser, and login timestamps is automatically collected to support security and account verification requirements.

Cookies and Tracking Technologies

Spinbaby uses cookies and similar tracking technologies to maintain session functionality, remember preferences, and improve site performance. These tools also allow us to analyze traffic patterns and measure the effectiveness of promotions through third-party analytics providers. You can adjust your browser settings to limit or block cookies, though this may affect certain features of the site, including login persistence and personalized content.

How We Use Your Information

We use collected data to operate your account, process transactions, verify your identity, and comply with responsible gambling and anti-money laundering obligations. Personal information also supports customer service, fraud prevention, and the delivery of marketing communications where you have consented to receive them. Aggregated and anonymized data may be used internally to improve game offerings and platform performance.

Sharing Data with Third Parties

Spinbaby shares personal data with trusted third-party service providers, including payment processors, identity verification agencies, cloud hosting providers, and analytics platforms, solely to support platform operations. These processors are contractually bound to handle your information securely and only for the purposes specified. We do not sell personal data to third parties for their independent marketing use.

Data Storage and Security

User data is stored on secure servers with encryption and access controls designed to prevent unauthorized access, alteration, or loss. Spinbaby regularly reviews its security measures and works with reputable infrastructure providers to maintain data integrity. Despite these safeguards, no online system can guarantee absolute security, and users are encouraged to protect their own login credentials.

Data Retention

We retain account and transaction data for as long as necessary to fulfill legal, regulatory, and operational requirements, including responsible gambling monitoring and dispute resolution. Once retention obligations expire, data is securely deleted or anonymized. Certain records may be retained longer where required by financial or regulatory record-keeping standards.

Your Rights and Choices

You have the right to request access to the personal data Spinbaby holds about you, request corrections to inaccurate information, or request deletion of your account data, subject to legal retention obligations. You may also opt out of marketing communications at any time through your account settings or by contacting our support team. Requests are typically processed within a reasonable timeframe following identity verification.

Updates to This Policy

Spinbaby may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any material changes will be communicated through the website or via account notifications, with the updated effective date clearly displayed. Continued use of Spinbaby after such updates constitutes acceptance of the revised policy.

Contacting Us

If you have questions about this Privacy Policy or wish to exercise your data rights, you may contact Spinbaby’s support team through the channels provided on our website. We aim to respond to all privacy-related inquiries promptly and transparently.